I stopped renting software and started building it
Four systems built around the way the business actually works: signing, event layouts, contract intelligence, and phone data that feeds company knowledge. Each one started the same way — a costly tool handled one feature while the operation still carried the rest.
Our DocuSign renewal penciled to $43K. So we built the signing system.
The signature was only one step in a workflow spread across multiple systems. We built the missing chain, caught 36 of 36 deliberately broken test contracts, and delivered a sealed copy 51 seconds after signing.
I'm done buying event layout software. I built ours.
My events team fought @cvent Prismm and Allseated for years. So I stopped renting layout software and built the one that fits how we actually run events — on the same system that drives our proposals and staffing.
I made my contract drawer answer questions
Every operator has a drawer of leases, vendor agreements, and insurance PDFs nobody reads until it's a problem. I made the whole pile answer questions — and open the signed page to prove the number before it tells me anything.
My phone system was a $14k filing cabinet, so I rebuilt it
RingCentral was costing me about $14k a year and every call just evaporated. I didn't rip it out. I audited the setup, fixed the workflow, and wired the call data into the rest of my stack so it actually becomes something.